The heat pumps carry a two-year warranty since the date of delivery. We are the importer of these units, and we work closely with SPRSUN, the manufacturer in China.
Under the terms of the warranty, if the heat pump has a failure which occurs under the regular usage within the warranty period, we can provide free new assembly parts. If the fault or damage is due to the incorrect operation, wrong wire connection or anything does not follow the instruction manual, we could provide technical support to help you solve the problems, for a fee.
Please contact us with the details of the warranty policy.