Greg's Journey to Reliable and Efficient Home Heating

Moving from one heating solution to another can be a daunting task, but for Greg Macmillan, switching to Warmth NZ's hydronic underfloor heating turned out to be a decision he deeply appreciates. Below, Greg shares his experiences, from the challenges of his initial setup to the daily comforts he now enjoys.

"After a last-minute letdown by another company, we turned to Warmth NZ. It was the best decision we could have made," Greg recalls. "They were not only timely but also logical in their approach and really great to interact with."

Choosing Hydronic Underfloor Heating

Greg's previous home used traditional heat pumps, which were convenient but had noticeable air movement. "We wanted a system that offered more stable and uniform warmth," he explains. Warmth NZ’s reputation for delivering efficient and customer-focused services made them the obvious choice.

The most transformative aspect for Greg has been the consistent comfort throughout his home. "We set the temperature once and forget about it. It's only when you step outside on a frosty morning in shorts and a T-shirt that you realise how comfortable the house is," he shares.

Addressing Initial Concerns

Greg had concerns about the noise and operating costs associated with traditional heating systems. "Warmth addressed these by explaining the cost-effectiveness and efficiency of their systems, which helped us decide against moving to solar power for this purpose," he says.

"The installation was seamless," Greg notes. "The team was professional, quick, and the whole process met our high expectations."

Energy Efficiency and Savings

Since the installation, Greg has noticed significant savings on energy bills.

"Our bills have never reached the levels seen in our previous properties, and we've maintained an extremely comfortable indoor temperature," he adds.

Greg was particularly impressed by the customer service. "When our previous supplier let us down, Warmth dropped everything to assist us. They were very easy to deal with throughout the entire process," he explains.

On combining heating solutions, Greg appreciated the tailored advice Warmth provided. "They advised us against using one heat pump for both underfloor heating and hot water, which turned out to be excellent advice as we could cool our slab during the summer, enhancing our comfort."

No Regrets or Hesitations

"If you're considering hydronic underfloor heating, just do it – you will not regret it," advises Greg. He credits Warmth NZ with not only enhancing his home's heating efficiency but also providing insights that were easy to understand, making the technical aspects relatable.

"Working with Warmth NZ was a fantastic experience," Greg concludes. "They really know how to communicate the technical benefits at a level that customers can understand. We wouldn’t hesitate to use them again in another build."